Customer service was ok through the process but when it came time to receive the gun back, and I dared question any charges or try to confirm what I had paid for, the conversation turned into a blame the customer standoff.
So despite my asking about how much my work would cost, I was never notified until I saw the charge on my credit card after it had been shipped back to me. To my surprise the process of having work done by LTT includes little to no communication, nor the ability for them to provide an accurate quote for work requested if it’s not listed on the initial work form that you sent in. The trigger was as you would expect, smooth and nice, but the finish was poorly done and a nick in the trigger guard had occurred while in their care. Received gun back almost 5 months later with the work mostly completed.
Sent a new Beretta in for a trigger job, sight install, and refinish. The best part was, even though it said allow up to 10 weeks for the work to be done, they finished the work in 3 working days! I was only without my gun for a week! Thanks Langdon Tactical! Keep up the good work! I love it! It was super easy with no hassles to order the work and send the gun in. I also had them add a match hammer and short reach trigger.
I sent a fantastic 92X Centurion in for a trigger upgrade, G conversion, and night sight install and it returned to me even better than I could have imagined! The trigger is so smooth and the night sights are great. Posted by Timothy Wright on Aug 17th 2021 I am a perfectionist and the work they did to my 92x Compact is perfect! LTT sets the benchmark in everything they do. This embodies customer service with some real spine. HOWEVER, Langdon Tactical owned the problem and then far exceeded my expectations! They returned my pistol' s top end in even better condition than when I bought it! They added care and unimaginable value to the final product(s). To be honest, there were some initial hitches in the rebuild that could have proved problematic for me. The pistol has performed fabulously!Īfter putting around 24,000+ rounds through my original LTT Elite, I had sent the pistol in for a top-end rebuild this last summer. I have waited to post this review so that I could put my LTT Elite' s recent Custom Gun Work through an extended test through several formal and informal competitions. Still have questions? Check our Frequently Asked Questions (FAQ)page for more information! Please Be Aware: We cannot accept used/customer PX4 guns for NP3 at this time - thank you for your understanding! YOU WILL FORFEIT YOUR DEPOSIT IF FIREARM IS NOT RECEIVED IN SPECIFIED TIME.įor Trigger Job or NP3 Upgrade: 2-4 weeks from receipt of firearmīarrel Cut & Crown, Sight Install: 1-3 Weeks from receipt of firearmĬarry Bevel: 6-8 weeks from receipt of firearm
The result? A firearm that gives shooters unparalleled performance and an elite upper hand.ġ) First, place your deposit for the order by selecting the product on this page and checking out - If you selected 'Yes, please send me a shipping label!' PLEASE allow 24 hours (M-F) for your label to be sent.Ģ) Next, fill out our custom gunwork order form and print the confirmation email you receive upon completion - include this with your firearm.įor any additions you would like to request that are not on the order form, please write them in the comments box on the order form and we will contact you if we can't meet your requests or if we have any questions or something is unclear, we will call you with questions.ģ) Once you have your shipping label, pack up your firearm, a copy of your custom gunwork order form, and a copy of your driver's license and ship your package to the address listed on the form.ĪLL ORDERS SUBMITTED REQUIRE THAT THE FIREARM ARRIVE to LANGDON TACTICAL WITHIN 7-10 BUSINESS DAYS. When it comes to custom gun work, every detail is meticulously crafted and fine-tuned for a better fit and finish to optimize all the pieces and parts that mass production and assembly can never reproduce. Want to send your 92/96/M9/PX4 in for Custom Gun Work? LTT takes an uncompromising approach to their firearms.